Tri City Auto Labz (“we,” “us”) is a family-owned auto detailing, ceramic coating, paint protection film, and window tinting shop at 3121 Leslie Rd, Unit 128, Richland, WA 99352. This policy explains what information we collect through this website and how we use it.
When you fill out a quote or booking form, we collect the information you enter: your name, phone number, vehicle, the service you're interested in, and any notes you add. We may also collect basic website usage data (like pages visited and device type) through cookies and analytics tools.
We use your information to respond to your request, give you a quote, schedule and complete your service, and follow up afterward. If you agree when submitting a form, we may also call or text you about offers and promotions.
By submitting a form on this site, you agree to receive calls and text messages from Tri City Auto Labz about your quote, appointments, and future offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consent to marketing messages is not a condition of purchase.
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes. Carriers are not liable for delayed or undelivered messages.
We don't sell your personal information. We share it only with service providers that help us run the business — such as our website host, form and scheduling tools, and texting platform — and only as needed to provide those services, or when required by law.
We keep your information as long as needed to serve you and maintain our business records, then delete it or remove identifying details.
You can ask us to see, correct, or delete the information we have about you, or stop marketing calls and texts at any time. Reply STOP to any text, or contact us below.
Tri City Auto Labz · 3121 Leslie Rd, Unit 128, Richland, WA 99352 · (509) 380-8949
We may update this policy from time to time. Changes take effect when posted on this page.